Comparison
StoreCred vs FreshCredit
FreshCredit is one of the longer-running store credit apps on Shopify, priced by customer count. Here's the honest comparison, including where FreshCredit is genuinely ahead.
| FreshCredit | StoreCred | |
|---|---|---|
| Store credit ledger | FreshCredit's own ledger — the app predates Shopify's native store credit system (launched 2024) | Shopify's native store credit — nothing proprietary |
| Pricing model | $15–$45/mo, tiered by total customer count, not by how many customers actually hold a balance | One flat monthly price, regardless of customer count or credit issued |
| Checkout stacking | Some reviewers report credit not combining with discount codes, or not appearing at checkout on every device | Runs through Shopify's own native checkout — no separate widget to fail to load |
| Feature breadth | Email + SMS balance notifications, brand-matched credit widget | Cashback, refund-to-credit, expiry, CSV import, dashboard — focused |
Where FreshCredit is ahead
FreshCredit has been around longer and includes SMS notifications alongside email, which StoreCred doesn't offer. If a brand-matched credit widget and SMS balance alerts specifically matter to you, it's worth a look.
Why merchants switch
The recurring theme in FreshCredit's reviews is being billed for customers who never touch store credit at all — its plans scale with total customer count (up to 5,000, 20,000, or 50,000), not with how many of those customers actually hold a balance. Reviewers have also reported store credit not combining with discount codes or not showing up consistently at checkout. StoreCred charges one flat price regardless of your customer list size, and redeems automatically through Shopify's own native checkout rather than a separate widget.
Migrating from FreshCredit
StoreCred's CSV import re-issues customer balances as native Shopify store credit in one pass — email us and we'll help for free. See our step-by-step migration walkthrough for the CSV format and how to verify totals before you cancel your old plan (written for Rise.ai, but the same CSV format and verification steps apply moving off any app, including FreshCredit).
Pricing and feature details for FreshCredit are publicly listed on the Shopify App Store and may change — always confirm current pricing on their listing before deciding.